The specialist hardware trade of Germany has awarded a prize to HECO, through ZHH, Germany’s Central Association of the Hardware Trade e.V.
HECO was voted top of the ‘Fastening Technology’ category for the tenth time – like the winners of the other categories, HECO scored highly in product innovation, returns, loyalty and other categories.
“We can look back on more than ten years in which HECO proved itself as a partner to the specialised trade,” said Andreas Hettich, Head of Product Management & Marketing at HECO. “But we do not see our success this year as a matter of course. As a comparatively small market participant, we are all the more pleased when we meet the needs of the specialised trade.”
HECO carries out two-stage training for retailers, consisting of a basic and advanced training seminar, providing in-depth knowledge of theory and practice. In addition to the technical training of retailers, HECO attaches great importance to its product information management – claiming to provide all up-to-date data in its retail portals. HECO offers further support with its HCS Calculation Software and a revised sales support website with product information and a dealer search function.
The ZHH survey asks approximately 1,500 specialist dealers throughout Germany from its Tools working group to evaluate manufacturers in the fields of hand tools, precision tools, operating equipment, fastening technology, occupational safety, grinding / separating agents and measuring tools.
Pictured: ZHH President Dr. Paul Kellerwessel hands Andreas Hettich the prize certificate.